In the constantly evolving aviation field understanding the behavior of passengers, expectations and experiences is vital to increasing the quality of service. In Oman's top airports, including Muscat International Airport as well as Salalah Airport--this understanding can be enhanced through the help of CAPI tools (Computer-Assisted Personal Interviewing).
Oman redefines the passenger experience by introducing new technologies, and CAPI tools are the core of this revolution. Through the use of smart digital survey systems airports can collect precise, in-real-time and multilingual data that drive constant improvements.
If you're ever asked to take part in your Oman Airport CAPI Tools Survey, remember that your opinion is crucial--because improved data creates better airports.
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