Emotional Intelligence: The Hidden Skill Every Cabin Crew Must Master

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When most people think of cabin crew, they imagine smiling professionals serving meals or guiding passengers to their seats. But behind the scenes, one quality makes these professionals truly exceptional—emotional intelligence (EI). It’s the ability to understand, manage, and respond to emotions—both your own and those of others. That’s why aspiring professionals turn to the Best cabin crew training institute in Delhi, where emotional intelligence is trained as a core competency alongside safety and service.