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Traveling to or from the paradise of Tahiti should be a dream—not a challenge. For passengers with reduced mobility, Air Tahiti Nui Wheelchair Assistance ensures that the journey is not only possible but also seamless, respectful, and empowering. From booking your ticket to arriving at your final destination, the airline’s thoughtful, personalized approach allows all passengers to experience its signature Tahitian hospitality without barriers. In this article, we’ll explore how Wheelchair Assistance is designed to support travelers at every step—on the ground, in the air, and beyond—offering not just help, but genuine care and dignity.
A Thoughtful Approach to Accessible Air Travel
Accessibility is not just a checklist—it's a commitment to inclusion. Air Tahiti Nui understands that every traveler has unique needs. That’s why the airline has developed a wheelchair assistance service that is as flexible and accommodating as it is reliable. Whether you're flying solo, with a companion, or as part of a group, Wheelchair Assistance ensures you're not navigating airports or aircraft alone. You’ll be supported by trained staff who understand how to assist with respect, discretion, and professionalism—reflecting the airline's deep-rooted values of kindness and hospitality.
Booking with Ease: Requesting Wheelchair Assistance
The journey begins long before takeoff—and so does the support. To receive wheelchair assistance, passengers are encouraged to request the service at the time of booking or no later than 48 hours before departure. This allows the airline to prepare any necessary accommodations and ensure staffing is in place.
During booking—whether online or via phone—passengers can notify the airline of any mobility needs. Air Tahiti Nui’s customer service team is trained to listen carefully and help you choose the right type of assistance, such as:
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Help getting to the check-in desk
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Use of a wheelchair throughout the airport
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Assistance boarding and disembarking the aircraft
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Support during connections or layovers
Seamless Check-In and Airport Navigation
Once you arrive at the airport, Air Tahiti Nui Wheelchair Assistance ensures a smooth check-in process. A designated staff member will meet you at a pre-arranged point—typically the airline’s check-in desk or a special assistance area. From there, they will accompany you through check-in, security screening, and all the way to your gate. In busy international airports, this guidance can make a world of difference. Rather than navigating terminals and lines alone, you’ll have someone by your side to handle procedures efficiently while prioritizing your comfort and safety.
Baggage Support Made Simple
One of the most appreciated features of Air Tahiti Nui Wheelchair Assistance is help with baggage. Handling luggage can be physically demanding—especially for travelers with limited mobility. The airline’s staff will assist with:
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Checking in luggage at the counter
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Managing carry-on bags throughout the airport
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Retrieving checked baggage upon arrival
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Transporting luggage to connecting transport or baggage claim areas
By managing these logistics, Air Tahiti Nui empowers you to focus on the travel experience itself—not the weight of your belongings.
Personalized Boarding and In-Flight Comfort
Boarding is a moment where accessibility really matters. Passengers receiving Air Tahiti Nui Wheelchair Assistance are given priority boarding, which means you’ll board ahead of the general group, allowing extra time and space to get settled comfortably. Depending on the level of assistance required, staff may accompany you right to your seat, using special boarding equipment if needed. In-flight, the cabin crew is attentive and aware of any additional support you may need—whether it's accessing the restroom, adjusting seating, or communicating flight information. Air Tahiti Nui’s aircraft are designed with spacious seating and onboard service rooted in Tahitian warmth. The in-flight experience is not just accessible, but relaxing and welcoming.
Smooth Arrival and Connection Assistance
Once you land, your journey is far from over—and Air Tahiti Nui Wheelchair Assistance continues its support all the way to the exit. Upon arrival, assistance is provided with:
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Disembarkation from the aircraft
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Baggage retrieval
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Customs and immigration navigation
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Transfer to ground transportation or connecting flights
For travelers making international connections, the staff ensures that you are safely transferred between terminals or flights, reducing the risk of missed connections or travel fatigue. If you’re ending your journey in Tahiti, you’ll be greeted with the same warmth and care that defines the island’s culture—a true “Maeva” (welcome) to paradise.
Real-Time Communication and Peace of Mind
A key benefit of Air Tahiti Nui Wheelchair Assistance is personalized communication. Rather than relying solely on digital screens or public announcements, passengers receiving assistance are personally informed about gate changes, boarding updates, and potential delays. This direct communication helps minimize confusion and stress, especially in large or unfamiliar airports. It also provides peace of mind to family members or travel companions, knowing that the traveler is being kept informed every step of the way.
Accessible Customer Support That Listens
Behind every great travel experience is a support team that truly listens. The Air Tahiti Nui Wheelchair Assistance service is backed by a trained customer support staff that takes the time to understand your specific needs. Whether you're requesting medical accommodations, arranging assistance for a companion, or inquiring about equipment like mobility aids or oxygen tanks, the team responds with empathy and clarity.
Support is available through multiple channels, including:
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Phone assistance
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Email communication
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On-site service desks at major airports
By offering clear communication and a respectful tone, Air Tahiti Nui reinforces its commitment to inclusive travel—not just through policies, but through real human connection.
Equipment and Medical Guidelines
Passengers traveling with personal mobility equipment—such as wheelchairs or scooters—can bring these items at no additional cost. Air Tahiti Nui Wheelchair Assistance also helps with:
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Transporting battery-powered mobility devices in accordance with safety regulations
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Coordinating oxygen use on board, if medically required
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Managing mobility aids that need special storage
All you need to do is notify the airline ahead of time to ensure the appropriate arrangements are in place. The result is a streamlined process that respects your needs and safeguards your equipment.
A Journey that Reflects Tahitian Values
What makes Air Tahiti Nui Wheelchair Assistance truly special is not just the efficiency or policy—it’s the feeling of being cared for. The airline’s roots in Polynesian culture are reflected in every interaction, from the welcoming smiles at check-in to the gentle care provided throughout your flight. Traveling with a disability doesn’t mean sacrificing dignity or independence. It means finding a partner in travel who understands, anticipates, and supports your journey. That’s exactly what Air Tahiti Nui provides.
Final Thoughts
Wheelchair Assistance is more than just a service—it’s a promise of comfort, respect, and inclusivity. Whether you’re traveling for a dream vacation, a family reunion, or a business trip, you can count on thoughtful assistance every step of the way. From accessible booking to stress-free arrivals, Air Tahiti Nui’s commitment to passengers with reduced mobility ensures that everyone can enjoy the magic of air travel—and the beauty of Tahiti—with confidence and care.

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